We are responsible for completing most repairs to tenants’ homes. It’s important that you report repairs to us straight away, so we can put the problem right as quickly as possible. Please be assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. We continue to work through the repairs that were placed on hold or delayed during the national lockdowns and Covid-19 restrictions. If you are reporting repairs we are sorry that you may need to wait for longer than usual to have them completed.
- You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.
- A local authority can have its own application forms for help, and its own rules about what you have to do to apply for help.
- A life time local land charge will be placed on the property.
- Due to essential maintenance, the My Housing Executive Customer Portal will be unavailable for a time from 2pm on Saturday 21st May 2022.
If your repair is an emergency, please call us as soon as possible and we will do all we can to help. Visit the Care and Repair Scotland website to find your nearest office. Bolton at Home are committed to looking after your personal data. To ensure that we process and manage your data in line with current legislation. Once approval has been given, the applicant has until 12 months from the date of approval to complete the works.
Learn More About Citizens Advice
This course offers simpler and safer online enrolment requests, which means in a matter of minutes you can submit an enrolment request to us. However please be aware that upon submitting your enrolment form you are not guaranteed to be accepted. A number of our courses require assessments, qualification checks or simply a conversation with you before we can confirm your enrolment. To apply you will need to contact us for an application form.
Just list as much detail as possible so our Taskers can get a better picture. Taskers are more than happy to help virtually or physically at your home. There are so many house maintenance issues that can spring up in our daily lives, from bathroom repair to drywall repair. Instead of burdening yourself with strenuous projects, you can hire a Tasker to help with home repair–saving yourself precious time and effort. Sometimes things go awry throughout your home–things break or get worn down.
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We are no longer accepting new applications for the discretionary financial assistance listed below, whilst our focus is on our mandatory grants. Once we are in a position to accept applications, this page will be updated. Private tenants should approach their landlord at the earliest opportunity if they become aware of a defect in the property.
They might ask for information and/or for tests to be carried out before you make a formal application. You might also need to get approval for building regulations, planning, listed building or conservation area purposes. If you rent your home and apply to your local authority for help with home improvements, you’ll need to get your landlord’s permission before the local authority will agree to help you. If you’re disabled and the changes are to do with your disability, your landlord shouldn’t refuse permission unless they have a good reason. In some cases, your landlord might be responsible for making the changes.