The Housing Executive home repair

If your repair is an emergency, please call us as soon as possible and we will do all we can to help. Visit the Care and Repair Scotland website to find your nearest office. Bolton at Home are committed to looking after your personal data. To ensure that we process and manage your data in line with current legislation. Once approval has been given, the applicant has until 12 months from the date of approval to complete the works.

  • When we are sure all the information is correct we will tell you if you application can be passed to our loan provider for processing or if it has been refused.
  • Each task will require a certain amount of time to carry out.
  • Although your local authority can have its own rules, there are certain things that it must or must not do when it provides help with home improvements.
  • A maximum of two applications can be made per property in any five year period.
  • For more information on how Care and Repair Newcastle can help you live safely and independently in your own home please get in touch.
  • If you need to discuss a HRA application, or would like more information about the scheme,contact the Home Improvement Agency Officer.

Home Repair Assistance Grants are available for private tenants or home owners. They are intended to help eligible people carry out essential repairs to their home. Generally, a local authority does not have to pay a grant or loan within any particular time limit. However, if your local authority’s own rules set a time limit, it must pay you within this time limit.

We are responsible for completing most repairs to tenants’ homes. It’s important that you report repairs to us straight away, so we can put the problem right as quickly as possible. Please be assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. We continue to work through the repairs that were placed on hold or delayed during the national lockdowns and Covid-19 restrictions. If you are reporting repairs we are sorry that you may need to wait for longer than usual to have them completed.

They are available up to a maximum of £5,000 per application. A maximum of two applications can be made per property in any five year period. We understand that electrical and plumbing services can range from small to big, with different levels of complexity. If you are unsure of the cause of the issue you are experiencing that’s OK.

Report A Repair

Once your loan is approved you can arrange to have the work carried out. Once you have the estimates we will check these and that there is enough equity in your home to cover the amount of money you would like to lend. Please use the forms below to report any of the following issues with us. If your home is in need of repair, your landlord might also be responsible for doing them. Helping you get around at home so you can care for someone who lives with you and needs care.

In most cases, we will get back to you within 5 working days to confirm an appointment. If we need to pass your repair to one of our contractors to carry out, we will let you know who they are and they will make contact with you to confirm an appointment. If you are aged over 60 or have a disability you may be able to use Care and Repair services. The grant will need to be paid back to us if you move house or sell your property within 10 years of receiving the grant. You would only need to pay back the amount received and no interest would be added. Due to essential maintenance, the My Housing Executive Customer Portal will be unavailable for a time from 2pm on Saturday 21st May 2022.

Find out more aboutasking your landlord to make reasonable adjustments. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. For more information on fees please view our Fees, Charges and Refunds Policyand our Applications, Admissions and Enrolment Policy and Procedures. Adults with a positive COVID-19 test result should try to stay at home and avoid contact with other people for 5 days, which is when they are most infectious. For children and young people aged 18 and under, the advice is 3 days.

Will The Housing Executive Carry Out The Work?

Your local authority must have rules about help with home improvements, but it can’t have rules which are completely rigid or unreasonable. For example, it can’t say it will never give any grants, and it must take your individual circumstances into account if you apply for help. Also, the rules must not discriminate against you because of your age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Home improvement agencies are not-for-profit organisations run by housing associations, local authorities and charities. They can help people who own their own homes, or who live in privately rented accommodation, and who are elderly, disabled, or on a low income to repair, maintain or adapt their home. To apply for a disabled facilities grant, you need to fill in a form which you can get from your local authority.

This course offers simpler and safer online enrolment requests, which means in a matter of minutes you can submit an enrolment request to us. However please be aware that upon submitting your enrolment form you are not guaranteed to be accepted. A number of our courses require assessments, qualification checks or simply a conversation with you before we can confirm your enrolment. To apply you will need to contact us for an application form.

Learn More About Citizens Advice

Taskers are able to help from supplying tools to collecting materials for the job at hand. They will take the necessary steps to ensure that all home repairs and maintenance are carried out in a professional and efficient manner so you can put your mind at ease. If you’re in need of home maintenance or repair services, consider hiring a Tasker today. A local authority must give you a disabled facilities grant if you meet the conditions for getting one. A local authority can have its own application forms for help, and its own rules about what you have to do to apply for help. If you, or someone that you live with, are disabled, you might be able to get a disabled facilities grant for adaptations or providing facilities for the disabled person.