When posting your job, just add as much information as possible so our taskers know what tools are required. You can chat with them through the app or on our website, once you have selected your Tasker before they come to your home to outline specifics. The best and easiest way to report non-emergency repair issues to us is online. Use the form below to tell us what the issue is, and let us know what days are convenient for us book an appointment.
- If you need to make certain changes to your home because of your disability, your landlord might be responsible for making them.
- If you rent your home and apply to your local authority for a disabled facilities grant, you’ll need to get your landlord’s permission before your local authority will agree to help you.
- It is available for households that do not have the financial resources to pay for necessary works to their home.
- You will be notified of the target date the repair will be completed, and whether a contractor or inspection is needed.
- Also, the rules must not discriminate against you because of your age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
In most cases, we will get back to you within 5 working days to confirm an appointment. If we need to pass your repair to one of our contractors to carry out, we will let you know who they are and they will make contact with you to confirm an appointment. If you are aged over 60 or have a disability you may be able to use Care and Repair services. The grant will need to be paid back to us if you move house or sell your property within 10 years of receiving the grant. You would only need to pay back the amount received and no interest would be added. Due to essential maintenance, the My Housing Executive Customer Portal will be unavailable for a time from 2pm on Saturday 21st May 2022.
Which Repairs Am I Responsible For?
Just list as much detail as possible so our Taskers can get a better picture. Taskers are more than happy to help virtually or physically at your home. There are so many house maintenance issues that can spring up in our daily lives, from bathroom repair to drywall repair. Instead of burdening yourself with strenuous projects, you can hire a Tasker to help with home repair–saving yourself precious time and effort. Sometimes things go awry throughout your home–things break or get worn down.
We are responsible for completing most repairs to tenants’ homes. It’s important that you report repairs to us straight away, so we can put the problem right as quickly as possible. Please be assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. We continue to work through the repairs that were placed on hold or delayed during the national lockdowns and Covid-19 restrictions. If you are reporting repairs we are sorry that you may need to wait for longer than usual to have them completed.
Find out more aboutasking your landlord to make reasonable adjustments. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. For more information on fees please view our Fees, Charges and Refunds Policyand our Applications, Admissions and Enrolment Policy and Procedures. Adults with a positive COVID-19 test result should try to stay at home and avoid contact with other people for 5 days, which is when they are most infectious. For children and young people aged 18 and under, the advice is 3 days.
Your Rights When You Apply For Help With Home Improvements
Once your loan is approved you can arrange to have the work carried out. Once you have the estimates we will check these and that there is enough equity in your home to cover the amount of money you would like to lend. Please use the forms below to report any of the following issues with us. If your home is in need of repair, your landlord might also be responsible for doing them. Helping you get around at home so you can care for someone who lives with you and needs care.
Taskers are able to help from supplying tools to collecting materials for the job at hand. They will take the necessary steps to ensure that all home repairs and maintenance are carried out in a professional and efficient manner so you can put your mind at ease. If you’re in need of home maintenance or repair services, consider hiring a Tasker today. A local authority must give you a disabled facilities grant if you meet the conditions for getting one. A local authority can have its own application forms for help, and its own rules about what you have to do to apply for help. If you, or someone that you live with, are disabled, you might be able to get a disabled facilities grant for adaptations or providing facilities for the disabled person.
This course offers simpler and safer online enrolment requests, which means in a matter of minutes you can submit an enrolment request to us. However please be aware that upon submitting your enrolment form you are not guaranteed to be accepted. A number of our courses require assessments, qualification checks or simply a conversation with you before we can confirm your enrolment. To apply you will need to contact us for an application form.