House Repair & Maintenance Services home repair

There are various energy efficiency schemes and grants available. The main scheme is a home energy efficiency scheme known as the Energy Company Obligation , provided by the government. If you need to make certain changes to your home because of your disability, your landlord might be responsible for making them. If you require financial support including payment plans, bursaries and advanced learner loans please visit the Money Management Service section of the website.

It is available for households that do not have the financial resources to pay for necessary works to their home. Assistance will be given for works considered to be a serious hazard under the Housing Health and Safety Ratings System . For further advice about the HHSRS please visit the Repairs Page. If demand for assistance exceeds the budget available, the Council would not maintain a waiting list.

When posting your job, just add as much information as possible so our taskers know what tools are required. You can chat with them through the app or on our website, once you have selected your Tasker before they come to your home to outline specifics. The best and easiest way to report non-emergency repair issues to us is online. Use the form below to tell us what the issue is, and let us know what days are convenient for us book an appointment.

Private Rented Homes

Taskers are able to help from supplying tools to collecting materials for the job at hand. They will take the necessary steps to ensure that all home repairs and maintenance are carried out in a professional and efficient manner so you can put your mind at ease. If you’re in need of home maintenance or repair services, consider hiring a Tasker today. A local authority must give you a disabled facilities grant if you meet the conditions for getting one. A local authority can have its own application forms for help, and its own rules about what you have to do to apply for help. If you, or someone that you live with, are disabled, you might be able to get a disabled facilities grant for adaptations or providing facilities for the disabled person.

  • To ensure that we process and manage your data in line with current legislation.
  • Do you need to make an application to the Council to register for one of our services?
  • If you are reporting repairs we are sorry that you may need to wait for longer than usual to have them completed.
  • Use the form below to tell us what the issue is, and let us know what days are convenient for us book an appointment.

We are responsible for completing most repairs to tenants’ homes. It’s important that you report repairs to us straight away, so we can put the problem right as quickly as possible. Please be assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. We continue to work through the repairs that were placed on hold or delayed during the national lockdowns and Covid-19 restrictions. If you are reporting repairs we are sorry that you may need to wait for longer than usual to have them completed.

Types Of Financial Assistance

They might ask for information and/or for tests to be carried out before you make a formal application. You might also need to get approval for building regulations, planning, listed building or conservation area purposes. If you rent your home and apply to your local authority for help with home improvements, you’ll need to get your landlord’s permission before the local authority will agree to help you. If you’re disabled and the changes are to do with your disability, your landlord shouldn’t refuse permission unless they have a good reason. In some cases, your landlord might be responsible for making the changes.

In most cases, we will get back to you within 5 working days to confirm an appointment. If we need to pass your repair to one of our contractors to carry out, we will let you know who they are and they will make contact with you to confirm an appointment. If you are aged over 60 or have a disability you may be able to use Care and Repair services. The grant will need to be paid back to us if you move house or sell your property within 10 years of receiving the grant. You would only need to pay back the amount received and no interest would be added. Due to essential maintenance, the My Housing Executive Customer Portal will be unavailable for a time from 2pm on Saturday 21st May 2022.